For all enquires, please email us using the form below.
How can we help you?
Frequently Asked Questions
We have answers for your questions! However, if you cannot find the answer, please contact us using the form above.
Are courses free?
The courses on this platform are free of charge. This platform and the courses were developed as a part of the Erasmus+ project funded by EU.
What to do if I have not received the registration confirmation (activation) email?
Please check your spam or junk folders. If you still cannot find the email, contact the platform administrators through the contact form above or by email to firstname.lastname@example.org explaining the issue.
Why can’t I do the lessons in random order?
The lessons are designed in chronological order to go through the course step by step and don’t miss any information, but you can always retake the lesson once you’ve completed the module.
What to do if I can’t move on to the next lesson, even though the previous one is marked as complete?
Sometimes, it takes a little bit of time for the platform to recognize a marked lesson or a task. Please wait a couple of minutes, log out and log in again and/or try to refresh the website.
Do I have to complete the modules in chronological order?
No, you can choose to do the modules in any order you like, as well as complete only the ones you’re interested in.
Where can I find the assignments?
You can find the assignments in the group of the module you are taking, under the “Photos” section. Write your answer(s) and share your thoughts in the comment’s section of the photo.
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